Padded Stadium Seat Product recall

May 7th, 2021


Voluntary Recall of Padded Stadiums Seats purchased through Amazon between March 5th, 2021 and May 7th, 2021


Please read in full and retain for reference. This notice only affects seats purchased through Amazon.com after March 5th, 2021 with UPC 850010345536. Product purchased through other retailers or with different UPC is not affected.

Records indicate you purchased Item # SS-PAD-BK-E (ASIN B088PBBTWM) from Amazon.com between March 5th 2021 and May 7th, 2021 (item shown below). If you purchased this seat between March 5th, 2021 and May 7th, 2021 – please stop use of the seat immediately and follow the instructions below.

During ongoing QA processes we have identified a defect in a production batch of these seats. The seats were manufactured with an incorrectly sized bracket causing the seat back to not function properly. The incorrect bracket allows the stadium seat back rest to rotate past 90 degrees and lie flat. We have not received notice of any incidents or injuries resulting from this defect. However, because we feel that this defect has the potential to cause a user to fall backward in the seat, we are initiating a voluntary recall of any affected seats immediately to prevent any risk of a customer injury.

Please follow the guidance on document below to determine if your seat was affected. If your seat has a logo patch on the back and a seat pad measuring 2.25 inches in height (as shown below) - please immediately cease use of the item and contact us for a full replacement or refund. If your seat does not have a logo patch and has a seat pad height of 3.25 inches, your seat is not affected or covered by this recall. If you purchased your stadium seat from a retailer other than Amazon.com, it is not affected by this recall.

If you currently own one of the seats affected by this recall (per the following guidance), please contact us immediately for a full refund or replacement of the item via the phone number or email below. Please do not continue using the seat.

RECALL GUIDANCE 

Contact for Replacement/Refund/Information:
customercare@cascademountaintech.com
855-873-5765 (toll-free) Mon - Fri 8am - 4pm PST